Booking Modification General Terms

Changes- Cancellations General Terms 

The modification of a confirmed booking (cancellation/change) that concerns a hotel, operates in accordance with the terms of our affiliate partner providing the service (eg booking.com). All notes / restrictions / cancellation policies are written and stated before you finalize your booking. You can refer there for further information. Modifications of hotel reservations can be done through our affiliate partner/provider (booking.com) 

The modification of a confirmed booking (cancellation/change) that concerns transfers or one day tours, is possible but it has to be done at least 1 week prior the arrival/day of the tour. For any modifications (cancellation/change) less than 1 week and until 1 day(24hrs) before the arrival/day of the tour, an administrative fee of 20€ will be kept. For any modifications (cancellation/change) less than 24 hrs before the arrival/day of the tour 100% cancellation fees will be kept. The right of the client for change of his service on the perspective dates does not mean that extra costs cannot be arise for the new modified service.

The cancellations of a confirmed booking that concerns multi day (2 or more) tours, is possible but it has to be done at least 1 month prior the arrival/day of the tour. For any cancellations less than 1month and until 14 days before the arrival/day of the tour, cancellation fees of 50% shall be applied. For any cancellations less than 14days before the arrival/day of the tour 100% cancellation fees will be kept. Changes on multi day tours are also possible but depending on the change will be treated separately. Cancellations and changes on peak seasons may not be accepted, and you will be informed on that before you proceed to any reservation.

It should be noted that requests for modifications sent after working hours of www.sole-travel.com & www.athenscitytransfers.com, shall be deemed to have been received the next working day.

In any case and before any booking, the customer is required to read and agree to these regulations and restrictions